Senior Business Analyst

The Department of National Defence (DND) has a requirement for the continued provision of maintenance and support services for the ULTools application. The BSA2 must demonstrate the highest levels of customer service, technical knowledge and productivity.

Mandatory requirements

• A two-year college-level certificate in computer science combined with a minimum of 84 months of experience in software development or software maintenance or a minimum of 120 months of experience as a Business Analyst with emphasis on delivery of Information Management/Information Technology enterprise software application. 
• Minimum of 84 months of demonstrated experience in military flight planning and scheduling experience.
• Minimum of 48 months of demonstrated experience in an Information Technology (IT) environment as a business analyst or a systems analyst or a systems trainer or a technical support specialist.
• Minimum of 48 months of demonstrated experience in the analysis of requirements, document writing, conducting briefings to senior leadership/management and dealing with stakeholders. 
• Minimum of 48 months of demonstrated experience as Team Lead for the implementation of a resource, qualification and currency scheduling capability/software at a minimum of two sites.
• Minimum of 24 months of experience in developing test plans and conducting testing of software solutions.

Optional requirements

• Minimum of 48 months of experience in a military flight operation, as civilian or as a military member. 
• Minimum of 24 months of demonstrated experience in flight planning and scheduling experience. 
• Possess 60 months experience as Team Lead for the implementation of a resource, qualification and currency scheduling capability/software at a minimum of two sites.
• Minimum of 24 months of experience in developing test plans and conducting testing of software solution
• demonstrated proficiency with Microsoft SQL Technology and understanding of relational database systems:
• Minimum 36 months of experience in previous customer service or phone support experience.
• Minimum 36 months experience in the development of training plans and delivering training to users allowing the use of the network and related software. 
• Must have experience with Microsoft SQL Technology and understanding of relational database systems:  
  • SQL Server 2000 and up. 
  • SQL Database Management. 
  • SQL Server Reporting Services (SSRS). 
  • Various versions of the Microsoft Windows Operating System.
• Experience in working in a classified environment.

General Tasks

• Recommend Business Process Reengineering concepts and methodology.
• Lead the analysis and documentation of ULTools business requirements and on-site assistance as requested
• Analyze and document gaps between business requirements and the Software features and functions. 
• Assist/lead with the development and maintenance of statement of work and project plans for ULTools software.
• Provide project management and support for all phases of assigned software systems development and implementation projects.
• Provide guidance and leadership to team members to ensure that optimal effectiveness and efficiency are achieved in the implementation of the ULTools.