Intermediate Business Analyst

Level of effort: Full-time
Type of engagement: Hybrid
Duration: 5 years
Sector: Public
Language: Bilingual

The Department of National Defense (DND) requires One (1) Intermediate Business Analyst to help integrate solutions into Microsoft Office 365 (O365) especially SharePoint (SP) with the end goal of transitioning the Record Data Information Management System (RDIMS) and SP 2019 (on-premise) to O365 SP.

Requirements

  • Certificate, diploma or degree in one (1) of the following:
    • Business Administration
    • Business Information Systems
    • Business Management
    • Computer Science
    • Information Systems
    • Information Systems Management
    • Management Information Systems
  • 1+ year of experience performing planning during various use cases, initiatives, or projects
  • 1+ years of experience monitoring and reporting on key performance indicators
  • 1+ years of experience transforming record repository into SharePoint environment
  • Minimum of four (4) of the following certifications:
  • 1. Microsoft 365 Certified: Teamwork Administrator Associate Certification;
    2. Microsoft Certified Technology Specialist;
    3. SharePoint 2010 Certification;
    4. Microsoft SharePoint 2010, Application Development (MCPD) Certification;
    5. Microsoft Certified Professional;
    6. Microsoft Specialist: Microsoft SharePoint;
    7. Microsoft Certified: Azure Fundamentals;
    9. Microsoft 365 Certified: Fundamentals;
    9. Microsoft Power Automate Essential Training;
    10. SharePoint Framework for Developers: 1 – Understanding the Toolchain; or
    11. SharePoint Framework for Developers: 2 – Authoring and Debugging Solutions;
    12. Nintex Workflow Pro;
    13. Microsoft PowerApps: Using the Common Data Service;
    14. Microsoft Certified: Power Platform Fundamentals;
    15. Record Data Information Management System (RDIMS);
    16. Qualiware.

General tasks

  • Providing problem recognition, isolation, research, resolution, and follow-up;
  • Providing 1st or 2nd level technical support;
  • Providing systems administration duties such as creating and maintaining network accounts, performing basic security back-ups;
  • Escalating more complex problems to senior support personnel to expedite resolution;
  • Installing, maintaining, and troubleshooting computers, printer hardware and software;
  • Troubleshooting and resolving network problems;
  • Creating problem and resolution logs for help desk activities;
  • Training and mentoring staf;
  • Create and apply designs that optimize usability of the existing function to continue to meet requirements;
  • Perform enterprise architectural modeling to ensure consistency of the design with existing work and the Defense Wide Area Network (DWAN) specifically how to integrate policies through the use of Qualiware as it is the Enterprise Architecture solution for all Material Acquisition and Support;
  • Develop/write code based upon design and user requirements;
  • Monitor the need for design changes as the project progresses;
  • Develop test plans for testing the design.
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