Change Managment Consultant

Public Sector client is seeking a Change Management Consultant to support its initiative to reduce its Greenhouse Gas (GHG) emissions and consolidate infrastructure. The consultant will develop and implement a change management plan and communications strategy.

Mandatory requirements

• Minimum of 10 years of experience
• the following Change Management certifications:
  • PROSCI Change Management Certification
  • Association of Change Management Professionals (ACMP) – Change Management Practitioner Certification
• Fluently bilingual (English and French)

Optional requirements

• Have experience in providing Change Management guidance within a Federal Government environment.
• Have relevant professional certifications (PMP, Lean/Six Sigma Green Belt or higher, Design Thinking, or similar).

General Tasks

• Develop a Change Management Plan that is focused on improving awareness and adaptation. The Change Management Plan should facilitate the implementation of the Project from a Change Management/Transformation perspective, and address the following:
  a. Accommodation differences and between existing and proposed work environments, and mitigation methods to address public client concerns;
  b. Maintaining operational/business continuity during transitional/”move-in” periods; and
  c. Employee concerns and challenges (anticipated and reported), along with mitigation strategies. Examples of concerns and challenges include, but are not limited to:
  – Understanding extent of construction, including timelines;
  – Moving timelines and temporary accommodations during construction;
  – Health, Safety and Environmental concerns and mitigation efforts;
  – Noise, vibration and other disruptive construction impacts;
• Develop a Communications Strategy that identifies key methods and opportunities to engage effected employees, including:
  a. Summary of all meetings, workshops, tours, presentations, or other opportunities to engage effected employees, including associated timelines and outcomes;
  b. In collaboration with Departmental Representative and Prime Consultant, solicit design material (sketches, renders, mockups, samples, etc) to be presented throughout the project design & construction;
  c. Strategies to capture and address employee concerns and changes throughout the project duration;
• Develop Change Management products for the Public Client Project, including;
  a. Schedules related to design, construction, and all “move-in” related activities;
  b. In conjunction with Public Client Communications, a platform that effectively communicates summary information and progress;
  c. Mock-ups, photos, samples, or other products and presentation material that will help effected public client understand the project.
• Activities to support the Change Management include:
  a. Providing expertise, consultative advice, guidance and coaching to build project capacity to make effective use of change management strategies and related tools;
  b. Designing interventions that improve organizational effectiveness and result in an improved environment and greater involvement;
  c. Facilitating meetings, workshops and/or other engagements related to Change Management;
  d. Liaising with internal stakeholders to collect and summarize concerns,
  e. Attend weekly meetings with the Project Team and provide regular updates to the Departmental Representative, Prime Consultant and/or Construction Manager on Change Management.
  f. Solicit design solutions provided by Prime Consultant to help manage expectations;
  i. Capture and manage employee comments and responses;
  g. Assessing the effectiveness of previous change management activities within the public client and identifying best practices;
  h. Develop and implement feedback mechanisms to address stakeholder input and concerns;
  i. Identify and develop metrics and other key performance indicators that help gauge project success, and identify project weaknesses from a Change Management perspective